Shipping Policy
At Knife-HQ, we strive to deliver your order promptly and securely. Please review our shipping policy below to understand the details of our delivery process.
- Free Shipping Area
We are pleased to offer free shipping to the following countries:- USA
- UK
- Austria
- Belgium
- Bulgaria
- Croatia
- Czech Republic
- Denmark
- Estonia
- Finland
- France
- Germany
- Ireland
- Italy
- Latvia
- Lithuania
- Netherlands
- Poland
- Portugal
- Romania
- Slovakia
- Spain
- Sweden
- Toll Area
For shipments to the following countries, additional toll fees may apply:- Canada
- Australia
Please note that customers in these regions may also be responsible for any applicable customs duties or taxes upon delivery.
- Delivery Time
Our standard delivery time is between 20 to 40 days. This timeline may vary depending on the destination and any unforeseen circumstances during shipping. We do our best to ensure your order arrives within the estimated time frame. - Order Tracking
Once your order is shipped, you will receive a tracking number via email, allowing you to monitor the progress of your delivery. - Shipping Delays
Please be aware that shipping delays may occur due to factors beyond our control, such as customs processing or postal service disruptions. We appreciate your understanding and patience in such cases. - Contact Us
If you have any questions or concerns regarding your shipment, please do not hesitate to contact our customer support team at support@knife-hq.com.
Customs and Import Restrictions Notice
Please be aware that certain items, such as knives, may be subject to import restrictions or prohibitions in certain countries. It is the responsibility of the buyer to be aware of and comply with all local import regulations. We are not liable for any packages that are delayed, seized, or refused by customs due to local import restrictions. Any fees or fines imposed by customs are the responsibility of the buyer.
Thank you for your understanding.
